Privacy Policy

This policy describes how we collect, use and handle your information when you use our website, software and services (“Services”).

  • If you’re using our Services for an organization, you are agreeing to this Privacy Policy on behalf of that organization.

  • If you’re using our Services to provide services, software and content for someone else, you are agreeing to this Privacy Policy on their behalf.


Your Rights

Data protection legislation gives you a number of rights to protect you against an organization mishandling your personal information. It is important that you understand your rights and in this Policy we have set out what those rights are and how you can exercise your rights in respect of Puente’s processing of your personal information.

What information we collect

We collect and use the following information in order to provide our Services.


We collect and associate your account with information such as your name, email address, and organization.

Cookies and other technology

We use technology like cookies to provide, improve, protect and promote our Services. For example, cookies helps us with things like remembering your username for your next visit. You can set your browser to not accept cookies, but this may limit your ability to use the Services.

Use of Information

We may use information about you to: Enable you to have full access to the Services; provide, maintain and improve the Services; Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices; Send you technical notices, updates, security alerts, support and administrative messages; Respond to your comments, questions and requests, and provide customer support; Create your Puente account and identify you when signing-in to your account in accordance with your agreement with us; Monitor and analyze trends, usage and activities  in connection with the Services; Detect, investigate and prevent fraud and other illegal activities and protect the rights and property of Puente and others; Notify you about important changes to the Services, including changes or updates to this Privacy Policy; Facilitate contests and promotions; Link or combine with information we get from others to help understand your needs and provide you with better service; Consider you for possible employment at Puente in connection with an application that you submit; and Carry out any other purpose described to you at the time the information was collected.

With whom do we share

We may share information as explained below, however, we will never sell it to advertisers or other third parties.

Others working for Puente: Puente uses certain trusted third parties (for example, providers of IT services) to help us provide, improve, protect and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy. We use Stripe, DonorBox, Square and PayPal to process credit cards, all of whom being our PCI-DSS compliant payment processing partners.

Analytics: We use analytic partners, including MailChimp to analyze some of the marketing information we collect. If you do not consent to our analytics partners having access to your information (email address), please let us know at

Legal Compliance and Protection: We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (i) comply with the law; (ii) protect any person from death or serious bodily injury; (iii) prevent fraud or abuse of Puente or our users, or (iv) protect Puente’s property rights.

How do we protect your information

Puente is dedicated to keeping your information secure and testing for vulnerabilities. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, technical, and administrative processes to safeguard and secure the information we collect.

Note: No method of transmission over the internet, or method of electronic storage, is 100% secure, the security of you information also depends on how you use the Services and protect your login credentials.

Your personal information will be retained by Puente for the duration of your account and may be retained for a period after this time as necessary and relevant to our legitimate interests, our terms of agreement with you and in accordance with applicable legal obligations. This may include retention necessary to meet our tax reporting requirements as well as time required to enforce the relevant terms of agreement or to identify, issue or resolve legal proceedings. We may retain a record of your stated objection to the processing of your data, including in respect of an objection to receiving marketing communications, for the sole legitimate purpose of ensuring that we can continue to respect your wishes and not contract you further, during the term of your objection.

Where we store your information

To provide you with the Services, we may store, process and transmit information to the United States and other locations around the world–including those outside of your country. Information may also be stored locally on devices you use to access the Services.  


If we are involved in a reorganization or merger, your information may be transferred as part of that deal. We will notify you of any such deal and outline your choices. We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.


Have questions or concerns about Puente, our Services and privacy? Contact us at